Studies shows a skillfully worded menu can increase a restaurant’s profitability by 10% or more. It can even shape the way a diner judges their food. The menu is not simply one of the first impressions a customer gets about your restaurant, it can affect...
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It's 1998 and I'm sitting with my three brothers playing Pokémon Snap. We're glued to the television taking photos of Pokémon on our Nintendo 64. Fighting over who had the next turn, we'd laugh while devising a plan to convince Dad to take us to...
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Protection – But For Whom? Hoteliers are applauding the introduction on 27th September 2016 of new legislation entitled the ‘Stop Online Booking Scams Act’. As online bookings grow in popularity, so do scams and fraud. According to the American Hotel & Lodging Association (AHLA) as many...
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According to various studies, roughly a quarter of the world’s population have a social media profile. A 2016 report by Statista shows that the US has the highest percentage of users, with 78% of the population having at least one social media account. And yet,...
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The tech-savvy hotel phenomenon has been driving changes in the hospitality industry for longer than you may think. In 1894, New York's Netherland Hotel became the first hotel to have a telephone in every room. It also boasted the use of the latest technology - the...
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